Social Places

Social Places is a leading multi-location franchise marketing agency designed to help businesses manage their online presence effectively. With a comprehensive suite of tools, Social Places empowers brands to optimize their listings, reputation, social media, ads, and bookings across multiple locations, all from a single dashboard. This streamlined approach not only enhances visibility but also drives customer engagement and satisfaction, making it an essential partner for franchises looking to thrive in a competitive digital landscape.

Features of Social Places

1. Comprehensive Listings Management

Social Places allows you to manage hundreds or thousands of listings across various platforms seamlessly. Features include:

• Google Information Locking: Secure your business information on Google.
• Location Updates Workflow: Easily update location details across all platforms.
• Rogue Page Finder & Duplicate Suppression: Identify and eliminate duplicate listings to maintain a clean online presence.
• Custom Store Locator: Integrate or create a tailored store locator for your brand.
• Engagement Reporting: Analyze clicks, calls, and drives to measure engagement and ROI.

2. Reputation Management

Manage your brand’s reputation effectively with Social Places:

• Omni-channel Customer Care: Centralize customer interactions across multiple channels.
• AI Response Templates: Automate responses to customer inquiries.
• Sentiment Analysis: Utilize AI to categorize customer sentiments and flag potential issues.
• Community Management: Engage with your audience and manage reviews efficiently.

3. Advertising Solutions

Maximize your advertising efforts with Social Places:

• Full Funnel Optimization: Optimize your ads from awareness to conversion.
• Granular Audience Targeting: Reach your ideal customers with precision.
• Omni-channel Reporting: Get insights from multiple advertising sources in one dashboard.

4. Social Media Management

Easily manage your social media presence:

• Asset Bank: Store and schedule pre-approved content for various platforms.
• Content Approval Workflows: Streamline content creation and approval processes.
• Brand Reporting: Analyze the performance of your social media campaigns.

5. Booking Management

Enhance customer experience with a tailored booking platform:

• White Label Booking Widgets: Customize booking solutions for your brand.
• Customer Notifications: Keep customers informed with customized notifications.
• Conversion Tracking: Monitor bookings and track ROI effectively.

6. Feedback and Insights

Collect valuable customer feedback:

• Custom Feedback Forms: Create tailored forms to gather customer insights.
• Live Feedback Notifications: Receive instant alerts for customer feedback.
• Marketing Opt-ins: Grow your customer database through feedback collection.

Frequently Asked Questions about Social Places

What is Social Places?

Social Places is a multi-location franchise marketing agency that helps businesses manage their online presence across various platforms, including listings, reputation, social media, ads, and bookings.

How can Social Places help my business?

By using Social Places, you can streamline your marketing efforts across multiple locations, enhance your brand's visibility, manage customer interactions effectively, and optimize your advertising strategies.

Is there a free trial available?

Yes, Social Places offers a free onboarding and dashboard setup to help you get started with their services.

Can I manage multiple locations with Social Places?

Absolutely! Social Places is designed specifically for businesses with multiple locations, allowing you to manage all your listings and marketing efforts from one dashboard.

How does the pricing work?

For detailed pricing information, you can visit the Pricing Page.