Social Intents is a powerful live chat and AI chatbot solution designed to enhance customer engagement and support. With seamless integration into popular communication platforms like Microsoft Teams, Slack, Google Chat, Zoom, and Webex, Social Intents allows businesses to connect with their customers in real-time. The platform's AI capabilities enable businesses to automate responses, capture leads, and provide personalized support, all while reducing operational costs. Whether you're a small business or a large enterprise, Social Intents offers the tools you need to improve customer satisfaction and drive sales.
Social Intents
Features of Social Intents
1. Multi-Platform Integration
Social Intents allows you to chat with website visitors directly from platforms you already use, including Microsoft Teams, Slack, Google Chat, Zoom, and Webex. This integration eliminates the need for context switching, enabling your team to respond to inquiries quickly and efficiently.
2. AI-Powered Chatbots
The platform features ChatGPT-powered chatbots that can be trained on your website's content. These chatbots can handle customer inquiries, generate leads, and escalate complex issues to human agents when necessary, streamlining your customer service process.
3. Customization Options
Social Intents offers extensive customization options for your chat widget, including chat settings, logos, and office hours. This ensures that the chat experience aligns with your brand identity and meets your specific needs.
4. Reporting and Analytics
With built-in reporting features, you can view chat transcripts and analyze customer interactions. This data helps you understand customer behavior, improve service quality, and make informed business decisions.
5. Lead Capture and Automation
The platform automates lead capture by pushing transcripts and leads directly into your CRM or marketing systems. Pre-qualifying visitors and automating initial questions can significantly enhance your sales process.
6. Unlimited Team Members
Social Intents allows you to add unlimited team members without per-agent pricing. This flexibility supports your business growth as your team expands.
7. 14-Day Free Trial
Experience all the features with a 14-day free trial, allowing you to test the platform risk-free before committing to a subscription.
Frequently Asked Questions about Social Intents
Who should use Social Intents?
Social Intents is ideal for small businesses, entrepreneurs, marketers, and any teams looking to enhance their sales and customer service efforts, especially those using Microsoft Teams, Slack, Zoom, or Webex.
Is there a Free Trial?
Yes! Social Intents offers a 14-day free trial with full access to all features, allowing you to explore the platform without any commitment.
Can I use live chat on multiple websites?
Absolutely! Each plan supports multiple websites, so you can choose a plan that fits your needs and manage live chat across different domains.
Do I have to sign a contract?
No contracts are required! You can cancel your subscription at any time without any penalties.