SiteGPT

SiteGPT is an innovative AI tool designed to transform customer support by providing a personalized chatbot experience. Leveraging advanced AI technology, SiteGPT allows businesses to create a chatbot that understands and responds to customer inquiries based on their unique website content. With features like 24/7 support, automated ticket handling, and seamless integration with existing tools, SiteGPT empowers companies to enhance customer engagement and streamline support operations. Whether you're a small business or a large enterprise, SiteGPT offers a scalable solution that adapts to your needs, ensuring that your customers receive timely and accurate assistance.

Features of SiteGPT

Personalized Chatbot

SiteGPT allows you to build a custom chatbot trained specifically on your content. This means your chatbot can echo your brand's voice and provide accurate answers to customer queries, enhancing user experience.

Quick Prompts

Users can initiate conversations easily with quick prompts. This feature helps guide users to ask relevant questions, ensuring they get the most out of your service.

Email Summaries

Stay informed with daily email summaries of chatbot interactions. This feature helps you track performance, identify areas for improvement, and adjust your training data accordingly.

Escalate to Human

For complex inquiries, users can seamlessly transition to a live agent. This hybrid approach ensures that customers receive the best possible assistance when needed.

Collect Leads

SiteGPT not only answers questions but also captures visitor details, allowing you to build a list of potential leads for future follow-up.

Functions

Turn natural language commands into in-app actions. This feature allows users to automate tasks simply by interacting with the chatbot, making it a powerful tool for efficiency.

Direct Integrations

With native integrations into popular platforms like Crisp, Intercom, and Zendesk, SiteGPT enhances your existing toolkit, making it easier to manage customer interactions across different channels.

SiteGPT FAQs

What is SiteGPT?

SiteGPT is an AI-powered chatbot designed to provide personalized customer support by training on your website's content.

How do I train the chatbot?

You can train the chatbot by entering a website link, uploading files, or providing raw text content. The more data you provide, the better it performs.

Can I escalate to a human agent?

Yes, if the chatbot cannot resolve an inquiry, users can easily escalate the conversation to a human agent.

What types of files can I upload?

You can upload various file formats, including CSV, TXT, PDF, DOCX, PPTX, and MD, to train your chatbot.

Is there a free trial available?

Yes, SiteGPT offers a 7-day free trial for you to explore its features and capabilities.