My AskAI is an innovative AI customer support agent designed to enhance your company's customer service capabilities. By integrating seamlessly with existing tools like Intercom, Zendesk, and HubSpot, My AskAI helps businesses deflect up to 75% of customer support requests. With a 30-day free trial and no credit card required, companies can experience the benefits of AI-driven support without any upfront commitment. This tool not only reduces support costs but also allows human agents to focus on more complex queries, ultimately improving customer satisfaction and retention.
My AskAI
Features of My AskAI
1. Seamless Integration
My AskAI integrates effortlessly with popular customer support tools like Intercom, Zendesk, and HubSpot. This means you can enhance your existing support system without overhauling your processes.
2. 24/7 Availability
The AI agent is trained on your company's help documentation, providing instant, verified answers to customer inquiries around the clock. This ensures that customers receive timely responses, even outside of business hours.
3. AI to Human Handover
When the AI cannot resolve an issue, it can seamlessly hand over the conversation to a human agent, complete with a summary of the discussion. This minimizes customer frustration and ensures continuity in service.
4. Insights Dashboard
Every customer interaction is transformed into actionable insights, helping businesses identify common issues and prioritize fixes. Alerts can be set up for new insights, keeping your team informed.
5. Multi-Language Support
With support for over 50 languages, My AskAI allows businesses to cater to a global audience, ensuring that language barriers do not hinder customer service.
6. Custom Branding
Easily customize the AI agent to reflect your company's branding, including logo and color palette, ensuring a consistent customer experience.
7. GDPR Compliance
My AskAI prioritizes data security and privacy, ensuring that all customer data is stored securely and is compliant with GDPR regulations.
8. Lead Capture
The AI agent can capture leads by collecting email addresses during customer interactions, providing an additional avenue for business growth.
9. SiteSync
Automatically sync your website content with My AskAI, ensuring that the AI agent has the most up-to-date information to assist customers effectively.
10. Starter Actions
Enable users to take quick actions, such as booking a demo call, directly through the AI agent, enhancing user engagement and conversion rates.
Frequently Asked Questions about My AskAI
What is My AskAI?
My AskAI is an AI-powered customer support agent that integrates with existing support tools to help businesses deflect customer inquiries and improve service efficiency.
How does My AskAI reduce support costs?
By automating responses to common queries, My AskAI allows human agents to focus on more complex issues, significantly reducing the volume of support tickets and associated costs.
Can My AskAI be integrated with my current support tools?
Yes, My AskAI integrates seamlessly with popular platforms like Intercom, Zendesk, and HubSpot, allowing for a smooth transition without disrupting existing workflows.
Is there a free trial available?
Yes, My AskAI offers a 30-day free trial with full access and no credit card required, allowing businesses to evaluate its effectiveness before committing.
How does the AI to human handover work?
If the AI cannot resolve an issue, it can hand over the conversation to a human agent, providing a summary of the interaction to ensure a smooth transition and continuity in service.