Impel

Impel is revolutionizing the automotive industry with its AI-powered Customer Lifecycle Management platform. Designed specifically for auto retailers, Impel offers a comprehensive suite of tools that enhance customer engagement and streamline operations. From sales to service, Impel's innovative solutions empower dealerships to turn potential buyers into loyal customers, ensuring a seamless experience at every touchpoint. With a commitment to driving results, Impel is the go-to platform for automotive businesses looking to leverage the power of AI to improve customer interactions and boost sales.

Features of Impel

1. Sales AI Copilot

The Sales AI Copilot assists sales teams in converting leads into customers by providing data-driven insights and personalized communication strategies. This feature enhances lead management and increases conversion rates.

2. Service AI

Automating customer outreach and personalized communications, Service AI ensures that service departments can efficiently manage appointments and customer inquiries, leading to improved customer satisfaction and retention.

3. Chat AI

Available 24/7, Chat AI offers human-like conversational support in digital showrooms, answering customer queries and guiding them through the buying process, thus enhancing the customer experience.

4. 360° WalkArounds®

This feature provides interactive digital experiences that allow customers to explore vehicles from the comfort of their homes, driving engagement and interest in the dealership's inventory.

5. AI Image Enhancement

Impel's AI Image Enhancement transforms static vehicle images into showroom-quality visuals, making inventory more appealing to potential buyers.

6. Integrations

Seamless integration with existing systems and data providers maximizes staff productivity and response accuracy, ensuring that dealerships can operate efficiently without disruptions.

7. Enterprise-Grade Security

Impel is fully compliant with GDPR, TCPA, and CCPA regulations, ensuring that customer data is protected and secure, which is crucial for maintaining trust in the automotive industry.

8. Custom Solutions

Impel offers tailored solutions for various business types, including dealership groups, local dealers, and OEMs, ensuring that every client receives the support they need to succeed in a competitive market.

Frequently Asked Questions about Impel

What is Impel?

Impel is an AI-powered Customer Lifecycle Management platform designed specifically for the automotive industry. It helps dealerships enhance customer engagement and streamline operations.

How does the Sales AI Copilot work?

The Sales AI Copilot uses data-driven insights to assist sales teams in converting leads into customers, improving lead management and increasing conversion rates.

Can I integrate Impel with my existing systems?

Yes, Impel offers seamless integrations with major CRMs, DMS platforms, and other data providers, maximizing productivity and response accuracy.

Is Impel secure?

Absolutely! Impel is fully compliant with GDPR, TCPA, and CCPA regulations, ensuring that customer data is protected and secure.

How can I request a demo?

You can request a demo by visiting the Impel website and filling out the demo request form. A representative will get back to you shortly.

Impel is revolutionizing the automotive industry with its AI-powered Customer Lifecycle Management platform. Designed to enhance customer engagement and streamline operations, Impel offers a comprehensive suite of tools that cater to auto retailers of all sizes. From personalized communication to immersive merchandising experiences, Impel empowers dealerships to turn potential shoppers into loyal customers. With a focus on innovation and efficiency, this platform is transforming how automotive businesses operate, ensuring they stay ahead in a competitive market.

Features of Impel

1. Sales AI Copilot

This feature assists sales and BDC teams in converting leads more effectively. By leveraging AI, it provides insights and recommendations that help sales representatives engage with potential customers in a more meaningful way.

2. Service AI

Automated outreach and personalized communications for service drives ensure that customers are reminded of service appointments and offered tailored promotions, increasing customer retention and satisfaction.

3. Chat AI

Offering 24/7 human-like conversational support, Chat AI enhances the digital showroom experience, allowing customers to get answers to their queries at any time, thus improving engagement and conversion rates.

4. 360° WalkArounds®

This interactive feature allows potential buyers to explore vehicles in a virtual environment, providing an immersive experience that drives interest and encourages showroom visits.

5. AI Image Enhancement

With advanced computer vision technology, this feature transforms static vehicle images into high-quality, engaging visuals that capture customers' attention and improve online listings.

6. Integrations

Impel seamlessly integrates with major CRMs, DMS platforms, and inventory feed providers, ensuring that dealerships can maximize productivity and maintain accurate data across systems.

7. Enterprise Developer Cloud

This allows businesses to customize and develop their own solutions within the Impel ecosystem, providing flexibility and scalability as their needs evolve.

8. Analytics and Reporting

Impel provides comprehensive analytics tools that help dealerships track performance metrics, customer interactions, and ROI, enabling data-driven decision-making for continuous improvement.

Frequently Asked Questions about Impel

What is Impel?

Impel is an AI-powered Customer Lifecycle Management platform designed specifically for the automotive industry. It helps dealerships enhance customer engagement and streamline operations.

How does Sales AI Copilot work?

Sales AI Copilot assists sales teams by providing insights and recommendations based on customer interactions, helping them convert leads more effectively.

What benefits does Service AI offer?

Service AI automates customer communications regarding service appointments and promotions, improving customer retention and satisfaction.

Can I integrate Impel with my existing systems?

Yes, Impel seamlessly integrates with major CRMs, DMS platforms, and inventory feed providers to maximize productivity and maintain accurate data.

What is the 360° WalkArounds® feature?

This feature allows potential buyers to virtually explore vehicles, providing an immersive experience that encourages showroom visits and increases interest in the vehicles.