Hubble

Hubble is a powerful UX research tool designed to facilitate continuous user feedback throughout the product development process. By leveraging advanced features such as in-product surveys, usability tests, and participant recruitment, Hubble empowers product and UX teams to gather actionable insights that drive better decision-making. Whether you are testing prototypes or collecting contextual feedback, Hubble provides a comprehensive platform to enhance user experience and product quality.

Features of Hubble

In-Product Research

Hubble allows teams to gather contextual feedback directly from users while they interact with the product. This includes:

• Contextual Surveys: Collect feedback in real-time as users navigate your site.
• NPS / CSAT: Measure customer satisfaction and loyalty effectively.
• User Targeting: Segment users for tailored feedback.

Unmoderated Research

Conduct usability tests without the need for a moderator:

• Prototype Tests: Get insights on design prototypes before full-scale development.
• Usability Tests: Evaluate how easily users can navigate your product.
• Card Sorting: Understand how users categorize information.
• Tree Testing: Test navigation structures to improve user experience.

Participant Recruitment

Hubble provides access to a vast pool of participants:

• External Participants: Recruit from over 3 million users globally.
• Recruit Your Own Users: Engage your existing user base for research.

Resources and Support

Hubble offers extensive resources to assist users:

• Guides and Templates: Access user research templates created by industry leaders.
• Demo Videos: Learn how to utilize Hubble effectively.
• Help Center: Get support on new features and techniques.

Hubble FAQs

What is Hubble?

Hubble is a continuous user feedback platform designed to help product and UX teams gather insights throughout the product development lifecycle.

How does Hubble help in user research?

Hubble provides tools for in-product surveys, usability testing, and participant recruitment, enabling teams to collect valuable user feedback efficiently.

Can I recruit participants through Hubble?

Yes, Hubble allows you to recruit participants from a pool of over 3 million users worldwide or engage your own users for research.

What types of tests can I conduct with Hubble?

You can conduct various tests, including usability tests, prototype tests, card sorting, and tree testing, to evaluate user experience and product design.

Is there support available for using Hubble?

Yes, Hubble offers a comprehensive help center, guides, and demo videos to assist users in maximizing the platform's capabilities.