HeiChat

HeiChat is an advanced AI chatbot plugin designed to enhance customer engagement and boost sales for e-commerce platforms like Shopify, WooCommerce, and ShopLine. Utilizing cutting-edge AI technology, HeiChat provides instant, accurate responses to customer inquiries, ensuring that businesses can operate 24/7 without the need for constant human oversight. With a user-friendly interface and no coding skills required, businesses can easily integrate HeiChat into their websites, making it a powerful tool for improving customer service and increasing conversion rates.

Features of HeiChat

1. No-Code Setup

HeiChat allows users to create and deploy chatbots without any programming knowledge. The intuitive interface makes it easy to set up your chatbot in just a few clicks.

2. Multi-Language Support

With support for over 70 languages, HeiChat can cater to a diverse customer base, ensuring that language barriers do not hinder customer interaction.

3. AI-Powered Responses

Utilizing advanced AI technology like GPT-3.5 and GPT-4, HeiChat provides accurate and contextually relevant answers to customer queries, mimicking natural human conversation.

4. Product Recommendations

The chatbot can recommend products based on customer inquiries, helping to drive sales and improve user experience. It can recommend up to 20,000 products depending on the plan.

5. Customizable Knowledge Base

Users can create a tailored knowledge base, allowing the chatbot to provide specific answers related to their business policies, shipping, and returns.

6. Analytics and Insights

HeiChat provides analytics to track customer interactions, helping businesses understand customer behavior and improve their service.

7. Manual Override

For situations requiring human intervention, users can temporarily pause the AI and respond to customers manually, ensuring that complex queries are handled appropriately.

8. Training and Fine-Tuning

Users have the ability to train and fine-tune the AI responses, ensuring that the chatbot learns from past interactions and improves over time.

9. Integration with E-commerce Platforms

HeiChat seamlessly integrates with popular platforms like Shopify and WooCommerce, making it easy to add to existing stores.

10. Affordable Pricing Plans

HeiChat offers various pricing plans, including a free trial, allowing businesses of all sizes to benefit from its features without a hefty investment.

Frequently Asked Questions about HeiChat

What is HeiChat?

HeiChat is a no-code AI chatbot builder that uses advanced scraping technology to provide instant and accurate answers to customer inquiries 24/7.

How can I add my chatbot to my website?

You can easily add your chatbot by navigating to the Dashboard, selecting 'Install to your store', and following the instructions provided.

Does it support other languages?

Yes, HeiChat supports over 70 languages, allowing it to cater to a global audience.

Can I train the AI to give more accurate answers?

Absolutely! HeiChat offers a feature that allows you to train and fine-tune the AI's responses based on customer interactions.

How often is my website data refreshed?

The data refresh feature is currently in development, but users will soon be able to refresh it manually as needed.