Deepform

Deepform is an innovative customer feedback portal designed to transform product feedback into actionable insights. Utilizing advanced AI technology, Deepform enables businesses to capture, organize, and analyze customer feedback effortlessly. With a user-friendly interface and powerful analytical tools, teams can make informed decisions that enhance product development and customer satisfaction. Whether you're a startup or an established enterprise, Deepform streamlines the feedback process, allowing you to focus on what truly matters: building products your customers love.

Features of Deepform

Capture Feedback

Deepform allows you to collect deep feedback using AI. Your customers can easily submit ideas, vote on existing suggestions, and comment on them, ensuring that the most valuable insights surface. This feature is crucial for understanding customer needs and preferences.

Easy Setup

Setting up your feedback portal is a breeze with Deepform. You can get started in less than a minute, without any coding required. This ease of use allows teams to focus on gathering feedback rather than technical setup.

A.I. Follow-ups

Deepform’s AI capabilities extend to follow-up questions, enabling you to gather more detailed insights from your customers. This feature helps uncover underlying issues quickly, facilitating faster problem resolution.

Analyze Insights

Turn raw feedback into actionable insights in minutes. Deepform offers an intuitive admin interface where you can manage feedback, users, and settings all in one view. The AI analysis feature allows you to chat with the AI about your data, summarizing and categorizing feedback efficiently.

Announce Updates

Keep your users informed about the status of their feedback. Deepform allows you to announce which ideas are planned, in progress, or shipped, fostering transparency and trust between your team and customers.

Share Feedback Portals

Sharing your feedback portal is simple. You can embed it on your website or share a unique link with your audience, making it easy to collect feedback from various channels.

Data Privacy

Deepform prioritizes data privacy, ensuring that all user interactions are secure and confidential. This commitment to security helps build trust with your customers, encouraging them to provide honest feedback.

Frequently Asked Questions about Deepform

What is Deepform?

Deepform is a customer feedback portal software that allows software teams to capture, organize, and analyze product feedback in one place. It helps teams build products that their customers love by providing a platform for customers to share ideas, vote on features, and engage in discussions.

How does Deepform work?

Deepform provides a customer-facing portal where customers can submit ideas, vote on existing ideas, and comment on them. The software team can then review this feedback, decide on the next steps, and keep customers informed about the status of various feature ideas.

What kind of insights can Deepform provide?

Deepform helps you understand what your customers want from your product. By analyzing the feedback, votes, and discussions, you can identify trends, popular requests, and areas of improvement. This can guide your product development and help you prioritize features that will have the most impact.

How do I share the Deepform portal with my customers?

Once you've set up your Deepform portal, you'll be given a unique link which can be shared with your customers via email, social media, or embedded into your website or app. Anyone who clicks the link can participate in the feedback process.

What measures does Deepform take to ensure data privacy?

At Deepform, we take data privacy very seriously. All user interactions are conducted in a secure environment and we adhere to strict data privacy standards to ensure the confidentiality and integrity of your data.

Can Deepform handle feedback from multiple customers at the same time?

Absolutely! Deepform is designed to handle feedback from many customers simultaneously. This allows you to gather a wide range of insights and ensures that every customer's voice can be heard.

Do I need any technical knowledge to use Deepform?

No, Deepform is designed to be user-friendly and does not require any technical expertise. All you need to do is set up your portal and invite your customers to participate. The platform handles the rest.