Betafi

Betafi is a powerful AI tool designed to enhance product development by capturing and organizing customer feedback efficiently. By integrating seamlessly with popular platforms like Google Meet, Zoom, and Miro, Betafi transforms user interviews and usability tests into actionable insights. With features that allow for timestamped notes, automatic transcription, and easy sharing of key takeaways, Betafi empowers teams to make data-driven decisions and iterate quickly on their products. Whether you're a UX researcher, product designer, or a founder, Betafi helps you bring the voice of the customer into your product workflow, ensuring that your offerings resonate with users.

Features of Betafi

1. User Interviews

Betafi streamlines the process of conducting user interviews by allowing you to take timestamped notes during the conversation. This feature helps capture user needs and feedback effectively, making it easier to share insights with your team.

2. Usability Testing

With Betafi, you can test prototypes, production websites, and mobile experiences over live calls. The platform provides usability analytics that help identify issues, enabling designers to make informed decisions that enhance user experience.

3. Immersive Feedback

This innovative feature allows for effortless product immersion without the need for screen sharing or extensions. Users can engage with your product naturally, providing genuine feedback that can be easily captured and analyzed.

4. Integrations

Betafi integrates with tools like Google Meet, Zoom, Miro, and FigJam, allowing you to capture and organize feedback seamlessly. For example, you can export notes from Zoom calls directly to Miro for easy categorization and synthesis.

5. Automatic Transcription and Translation

The platform automatically transcribes conversations in multiple languages, making it easier to gather insights from diverse user groups. You can also translate transcripts into English or other languages, ensuring that language barriers do not hinder your research.

6. Insights Repository

Betafi allows you to build a repository of insights by creating takeaways from user feedback. This feature helps track recurring themes and evidence over time, making it easier to validate product decisions based on real user data.

7. Data Security

Betafi is SOC 2 Type II compliant, ensuring that your data is secure and protected. The platform adheres to industry best practices to mitigate risks related to security, availability, and confidentiality.

Frequently Asked Questions about Betafi

What is Betafi?

Betafi is an AI tool designed to help teams capture, organize, and share customer feedback efficiently during product development. It integrates with popular platforms to streamline user interviews and usability testing.

How does Betafi improve user interviews?

Betafi allows users to take timestamped notes during interviews, making it easier to capture important feedback. The platform also enables the sharing of insights with team members through integrations with tools like Notion and Slack.

Can I use Betafi for usability testing?

Yes, Betafi is specifically designed for usability testing, allowing you to test prototypes and live products while capturing user feedback in real-time. The usability analytics feature helps identify areas for improvement.

Is my data secure with Betafi?

Absolutely! Betafi is SOC 2 Type II compliant, meaning it follows strict security protocols to protect your data. Your information is kept confidential and secure at all times.

How can I get started with Betafi?

You can sign up for a free trial on the Betafi website. This allows you to explore the features and see how it can benefit your product development process.